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How big are the bouncers? back
Each moonwalk is 15 feet by 15 feet (15x15) and 13 feet by 13 feet (13x13).

How many children can bounce at a time? back
XXXXXXXXXXXXXXAs a general guide line:
XXXXXXXXXXXXXXXXXXXXXXXAges 2 to 8 = 8 to 10 children (depending on size)
XXXXXXXXXXXXXXXXXXXXXXXAges 9 to 12 = 6 or 7 children
XXXXXXXXXXXXXXXXXXXXXXXAges 13 to 16 = 4 to 6 children
However keep in mind that compatible sized children MUST play on the unit at the same time, REGARDLESS of age. Different sized children must not be mixed. Please remember, the above is a guideline only. It all depends on the size of the children and how active they are. Toddlers you can get more in, since they are smaller, and less "bouncy." If it's all girls, then you can have more in there. All boys, the number may be less. Boys tend to be a bit, ..... well ....., yeah, a bit like boys. Remember that you want to keep them safe. If needed, split them into groups. Give each group ten minutes in the moonwalks.

What kind of area should moonwalks be set up?back
You will need a flat area that is clean of debris (sticks, stones, mud, pet waste, or sprinklers etc.). For proper clearance, you will need at least a 20x20 area, with clearance overhead (no power lines, trees, branches, overhangs, etc.) of 20 feet. An electrical outlet needs to be within 100 feet.

Does the blower have to run all the time?back
Yes, the blower keeps the inflatable moonwalks inflated. As long as all riders have exited safely, the blower can be unplugged to deflate the bouncer. This is sometimes necessary to give the adult supervisors a break and to let the children take a breather.

How far in advance do I need to reserve a bouncer?back
ASAP! As soon as you have a confirmed date for your party, we highly recommend that you book your bouncer for that date. Don't wait! There's nothing worse than getting your party organized, then calling up to book a moonwalks, and finding that none are available. There is nothing we hate worse than having to turn someone down. However, it happens. If this happens, at best, all we can do is refer you to one of our partner companies, or put you on standby, in the event of a cancellation. Why not just avoid the stress, and book it now. We can book as far as one year in advance.
If you have a last minute urge to rent a moonwalk, if you've just found out about us, or if your other company is giving your grief, give us a call anyway. We can't promise anything, but a lot of times we've had those last minute bookings and were able to get to the party on time. You never know, unless you call us.

I've heard they are dangerous. How safe are moonwalks?back
Moonwalks are very safe, as long as all the rules are followed and common sense is used. Bumps and bruises occasionally can be expected. However, most people have a misconception about moonwalks, and think of them as a "baby sitter." Rent a moonwalk, and the adults can be left alone. WRONG! Most of the injuries are caused by or happen to unsupervised children. Just as you would not leave children unattended in a swimming pool, do not leave children unattended in a moonwalk. They must be supervised at all times, and the rules must be enforced! It will keep the children entertained for hours though, and they will sleep that night!

Why are adults not allowed in the moonwalks?back
Because Father Time says so! With older kids (teens) and adults, more serious injuries occur with long recovery times. Bumps and bruises can be expected in moonwalks. Children typically get bumps and bruises. They remember that bump or bruise for, ummm, all of about 30 seconds. If you’re like me, you’re still feeling it three days later! Adults end up with ruptured disks, back, head and knee injuries and have families depending on them for income. Yes, we would all love to be seven or eight again. Mentally some of us are, but physically it can be serious.
Adults will not harm or damage the bouncers. It's always the other way around. Any adults trying to be eight years old again, you are doing so at your own risk!

What kind of deposit is required?back
At this time, we do not require a deposit.

What method of payments can I use?back
We accept cash, credit cards and checks (made payable to "Better Bounce Inflatables" please).
Note that there is a $35 NSF fee on all returned checks.

What if it rains?back
For safety reasons, we cannot put bouncers up in the rain. If we don't put the bouncer up, then there's no charge. If the weather looks like it may turn foul, then we reserve the right to cancel the rental, reschedule, or terminate the rental early (with a refund of course). Refunds will be based on amount of time used (prorated). Again, safety is our main concern, followed by your satisfaction. Bouncers and bad weather don't mix.

What do I need to do to reserve a moonwalk?
XXXXXXXXX1. Set your party date and time
XXXXXXXXX2. Pick out a level area, 20x20 with at least 20 feet overhead clearance (no branches or power lines). XXXXXXXXXMake sure it's within 100 feet of a power source.
XXXXXXXXX3. Call us at 508-223-4441. We will need your name, address, zip code, telephone number, date and XXXXXXXXXtime of party, time of desired delivery.
XXXXXXXXX4. Send out the invites, and be sure to put in there that there will be an inflatable moonwalk from XXXXXXXXXBetter Bounce Inflatables!
XXXXXXXXX5. The morning of your scheduled rental, we will call to confirm and to give you an estimated XXXXXXXXXdelivery time of when we will be there.
Reason we ask for time of delivery and time of party? We try and accommodate everyone, and may need to adjust the delivery time based on that day’s deliveries. We ask for the time of the party, to ensure that we have the Moonwalks setup in plenty of time for your party.

XXXXXXXXXXXXXXXXXXIf you don't find an answer there, you can also just give us a call or email us.
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